Q & A with Mark Zagurski
Director, Execution & Innovation, Mutual of Omaha, CLU®, ChFC®, CMFC®, CRPC®
What is Trustworthy Selling to your organization?
“Trustworthy Selling has really become the glue that holds things together for us. As we look to redefine who we are and create a new culture here of Mutual of Omaha advisors, Trustworthy Selling has really become a catalyst for that,
– Mark Zagurski
What was the implementation process like?
“Once we made the decision it was very simple to implement. They came to us with a framework, then worked with us to understand who we are, what we were trying to accomplish and what ultimately we felt would work best for our organazation”
– Mark Zagurski
What successes have you seen since implementing Trustworthy Selling?
“Trustworthy Selling has been great for Country Financial and we have really seen an uptick with our reps. They have really taken the skills, language and exercises into their everyday speak which is so important to building that trusted relationship with the clients.”
– Mark Zagurski
Was Trustworthy Selling able to be customized to fit your needs?
“The beauty of the program is the idea that it is so customizable, so interchangable and it layers on top of the systems, tools and processes you already have. Retrospectivly, that is absolutly one of the primary strengths of the program.”
– Mark Zagurski
What are you looking forward to with the release of Trustworthy Selling 2.0?
“I love the idea that they are amping up and paying a lot more attention to the coaching. It’s going to push us down the path of allowing us to drive the numbers even higher by a result of renewed focus on the coaching aspect.”
– Mark Zagurski
Q & A with Anne Wealtha
Director, Manager of Agency Training Instruction, COUNTRY Financial
How has your experience been with Trustworthy Selling?
“Trustworthy Selling has been great for Country Financial and we have really seen an uptick with our reps. They have really taken the skills, language and exercises into their everyday speak which is so important to building that trusted relationship with the clients.”
– Anne Wealtha
Why did COUNTRY Financial switch to Trustworthy Selling?
“Our other program was about ten years old and wasn’t really customized to our industry. After doing a lot of research, we just felt that because Trustworthy Selling was made for the industry, by the industry, was a huge selling point for us.”
– Anne Wealtha
Was Trustworthy Selling able to be customized to fit your program?
“We really appreciate the fact that Joey, Deloris and Harry came to Bloomington Illinois to work with us to customize the program to fit what we needed in our curriculum. It was fantastic”
– Anne Wealth
Is Trustworthy Selling a one size fits all program?
“One of the best things aboutTrustworthy Selling is that it’s not a one size fits all. They will work with our team to make it fi for what’s best for Country Financial. That was a big selling point for us because we’re not like every other company. They worked really hard to make it fit for what was right for Country and our agents. ”
– Anne Wealtha